Shipping policy
Processing Time
All orders are processed within 1–3 business days after receiving your confirmation email. You will receive another notification once your order has been shipped.
Please note that orders placed on weekends or holidays will be processed the next business day.
Shipping Times
We currently ship to most countries worldwide. Estimated delivery times are:
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Norway & Scandinavia: 5–10 business days
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Europe: 7–14 business days
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Rest of the world: 10–20 business days
Shipping times may vary depending on your location and customs processing.
Shipping Rates
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Free shipping on all orders
Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
Please allow up to 3–5 business days for tracking information to become active.
Delays
Although we do our best to deliver your order on time, please understand that delays may occur due to customs inspections, weather conditions, or high demand periods.
Incorrect Address
We are not responsible for orders that cannot be delivered due to an incorrect or incomplete shipping address provided by the customer.
Please double-check your information before confirming your order.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately with your order number and photos (if applicable). We’ll work to resolve the issue as quickly as possible.
Customs & Import Taxes
International orders may be subject to import duties or taxes. These charges are the customer’s responsibility and are not included in the shipping cost.
Contact
For any shipping questions, please contact us at byscandigirleu@gmail.com
We’re happy to help.